Individual Practice SWES Practice Test

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What is one important role technology plays in social work practice?

It hampers client relationships

It enhances service delivery, communication, and access to resources for clients

One important role technology plays in social work practice is that it enhances service delivery, communication, and access to resources for clients. Technology provides social workers with tools and platforms that streamline their processes, making it easier to deliver services efficiently. For instance, online platforms can facilitate communication between clients and social workers, allowing for quicker responses and increased engagement.

Additionally, technology can improve client access to necessary resources, such as mental health services or community support programs, by providing information and services through mobile applications and websites. This enhanced communication and accessibility ultimately supports client empowerment and well-being, contributing to more effective interventions and outcomes in social work practice.

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It replaces the need for face-to-face interactions

It complicates documentation processes

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